What Information Do We Collect, How Is It Collected and Why?
Information That You Provide to Us:
We may collect the following types of Personal Information from you at different points during your use of the Services: name, date of birth, email address, telephone number, mailing address, information about your Service preferences, IP address, information about yourself needed for the Ollie application, including your Social Security number, Driver’s lincese/State ID, financial information (pay stubs, 1099’s, W4’s, bank statements, housing vouchers, guarantor forms), age, sex, ethnicity and employment information, payment information (credit card and bank account information), Visa, Passport, Credit Score Range, a profile picture or other digital image, and social media account IDs.
If you provide Personal Information through the Sites to request a call or to apply to Ollie’s Services, such Personal Information may include information about your Service preferences, as well as your name, email address, and telephone number. We use this Personal Information to provide you with a tailor-made experience throughout the Service. If you use the Ollie Community Portal, you may further provide a display name, profile picture or other digital image, information about your interests, and social media account IDs. We use this Personal Information to facilitate interactions between Members and users of the Services and to improve the Services.
If you provide Personal Information to inquire about partnering with Ollie, such Personal Information may include your name, company email, company name, phone number, company role (eg. building owner, real estate developer, etc.). Personal Information is only used to evaluate how Ollie can help your company and to provide partnership opportunities.
You acknowledge that this information may be personal to you, and by providing such Personal Information to us, you allow others, including us, to identify you. In addition, some of this Personal Information may include sensitive information, and we do not collect this information unless you voluntarily provide it or unless we are required to do so pursuant to applicable laws or regulations. We may use your contact information to send you information about our Services from time to time when we feel such information is important or to provide you with access to Third Party Services, including, but not limited to perks and programs relevant to your Ollie Account, that you may elect to receive or use. You may unsubscribe from these messages or programs, although we, regardless, reserve the right to contact you when we believe it is necessary, such as for account recovery purposes.
We may collect certain financial information and bank account information about you for your Application and your preferred method of payment. Further, we may request your financial information in order to process security deposit returns and other refunds required in connection with your Ollie Application.
IP Address Information and Other Information Collected Automatically:
We automatically receive and record information from your web browser when you interact with the Services, including your IP address and cookie information. This Personal Information is used for fighting spam/malware and also to facilitate the collection of data concerning your interaction with the Services (e.g., what links you have clicked on).
Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Sites. We may use this data in aggregate form or to assist with the advertising and marketing of our Services. This type of aggregate data enables us and our web analytics tools to figure out how often individuals use parts of the Services so that we can analyze and improve them.
We may receive a confirmation when you open an email from us. We use this confirmation to improve our Services.
Information Collected Using Cookies:
Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways.
We collect and receive from our web analytics tool, statistical information about how both unregistered and registered users, collectively, use the Services (“Aggregate Information”), including, initial browser and device types, initial platforms, initial IP addresses and locations. Some of this information is derived from Personal Information. This statistical information is not Personal Information and cannot be tied back to you, your Account or your web browser.
Is Information About Me Secure?
Your Account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account.
We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
We otherwise store all information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
How Can I Delete My Account?
Should you ever decide to delete your Account, you may do so by submitting a written request to email@example.com. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account.
What Choices Do I Have Regarding My Information?
You can use the features of the Services that do not require registration, thereby limiting the types of information that we collect.
You can opt not to disclose certain information to us, even though it may be needed to take advantage of some features of the Services.
You can opt-out of sharing certain information on the Ollie Community Portal with other users or Members; however, this may prevent you from using some of the features of the Ollie Community Portal.
How long do we keep your Personal Information?
What If I Have Questions or Concerns?